Good Training vs. Adequate Training in Construction: Why the Difference Matters
Toronto, ON, September 22, 2025: In the construction industry, we often talk about “providing training,” but the real question is: "Are we providing good training?"
The quality and effectiveness of the training is what makes the difference between meeting regulatory obligations and actually keeping people safe in the workplace.
Not all training is equally "good". E-learning modules and videos have their place - they can efficiently deliver theory, regulations, and general awareness. But when it comes to high-risk work like operating elevated platforms, performing confined space entry, or using fall arrest equipment, “good training” means hands-on, practical instruction. Watching a video on harness inspection is not the same as inspecting and donning one under the guidance of a competent instructor. Courts across Canada have consistently found that employers cannot rely solely on passive training methods when practical skill and judgment are required.
There are many cases of employers facing health and safety charges after accidents revealed that workers had only been given minimal or inadequate training. In Ontario, for example, prosecutions under the Occupational Health and Safety Act have hinged on whether workers were properly instructed and supervised, not just whether they were given written or electronic materials such as general orientation sessions or policies and procedures to review. The standard from a due diligence perspective is clear: organizations must take every reasonable precaution in the circumstances to protect workers. That means training must be tailored to the hazard, the task, and the competency expected - and acquisition of the required skills and knowledge must be verified.
So how does an organization know what combination of classroom learning, e-learning, or hands-on training is appropriate? Here's what we recommend:
E-learning and classroom: Effective for conveying regulatory knowledge, theory, and information relating to low impact hazards.
Hands-on, practical training: Essential when workers need physical skills, judgment, and competency in using tools, safety equipment, and devices to ensure protection.
Blended approaches: Often the best option—start with e-learning or classroom to cover theory, then reinforce with supervised hands-on practical instruction.
Ultimately, due diligence is not about checking the box that “training was provided.” It’s about ensuring workers are knowledgeable and capable. If a worker cannot safely perform the task, or if training would not hold up under the scrutiny of a regulator or the courts, then it isn’t “good” training—it’s just paperwork.
Whatever your training needs are, we have you covered!